Quote and book SMR work with confidence, every time

SMR iQ helps dealerships and workshop teams deliver fast, accurate service, maintenance, and repair quotes and bookings across in-person, phone, online, and integrated digital channels.

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ACCURATE

Accurate specifications and pricing to reduce guesswork

CONSISTENT

One consistent source across all customer channels

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FAST

Faster booking journeys for teams and customers

API-READY

API-ready for DMS and AI-driven expansion

Features

Service enquiries can arrive anywhere: front desks, call centres, website forms, and digital assistants. When each channel runs differently, quote quality drops, booking errors rise, and workshop efficiency suffers. SMR iQ gives your business one connected process from first vehicle lookup to confirmed booking. That means better accuracy, smoother handoffs, and stronger customer trust at every step.

  • Guided booking journey

    Move from vehicle identification through customer capture, workshop selection, work selection, and appointment confirmation in a clear, structured flow.

    Accurate work and pricing foundations

    Generate dependable service, maintenance, and repair quotes with specification and pricing logic designed to improve consistency across your business.

  • Omni-channel ready

    Use SMR iQ for face-to-face bookings, over-the-phone conversations, and online booking journeys with complete consistency.

    Workshop-aware scheduling

    Present the right booking options for the selected work, then confirm slots confidently to reduce avoidable rebooking and admin overhead.

  • Dealer group control

    Support multi-site operations with division-aware setup and workflows that help standardise performance across teams.

    Integration and growth API

    Connect SMR iQ to DMS platforms, websites, and AI chat experiences to expand capacity and create new digital booking opportunities.

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Bring accuracy, speed, and consistency to every workshop booking

SMR iQ helps your team quote and book with confidence, whatever the channel. Standardise your process, improve customer outcomes, and build a stronger foundation for scalable aftersales growth.

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